Manager - UX Design

Bengaluru, Karnataka   |   Full Time

Our Team 

PharmEasy was founded in 2015 with the sole purpose to make healthcare easily available, accessible and affordable to all through the extensive use of new-age cutting-edge technology. Today, we are one of India's largest healthcare aggregators connecting lakhs of patients to licensed pharmacies & diagnostic centres online for all their medical needs. We are particularly catering to the chronic-care segment, and offer a range of services including medicine delivery, tele-consultation, sample collection for diagnostic tests as well as subscription-based services for all these categories.

Our highly efficient and technology led Consumer and Supply-chain platforms ensure that medicines are delivered from a licensed pharmacy within six hours of the validation of prescriptions submitted by our customers. And such customer promises are improving with the increasing scale of our business, and continuous product innovation. 

By extensively leveraging the latest in hardware and software technology, we are also committed to eradicate fake medicines from the Pharma ecosystem that contribute to roughly 30% of drug volumes in India. Our product innovations have allowed for complete data transparency in the entire Pharma supply-chain to empower even the end-users to validate the authenticity and genuineness of the medicines for every medicine sold, using constructs such as unique barcoding of information like expiry dates, origination of drugs etc. 

With our scalable technology and processes, we are now reliably delivering healthcare services and medicines to every single pin code in the country. 

PharmEasy now delivers medicines and healthcare services to each and every pin code of the country. 

Design Practice  @ PharmEasy

PharmEasy is looking for results-oriented design leaders. An ideal candidate would be  someone who is a passionate builder of great products/experiences, thrives in a fast-paced environment and enjoys the challenges of complex business contexts that are typically being defined in real-time.


In this role, you will be responsible for building world-class technology products and platforms that are at the forefront of the design and technology revolution in the Indian healthcare ecosystem. You are someone who insists on the highest standards for quality, maintainability, and performance. You will be working in a fast-paced and agile work environment delivering quality solutions that have immediate business impact.

  • Mentor team members and introduce new and improved ways of working

  • Help establish the design language for visual design and brand guidelines

  • Should be able to evaluate and hire designers and researchers who can help in the growth of PharmEasy

  • Partner closely with product, business and engineering leads to set the vision and agenda for the overall product

  • Take the accountability of the overall health of the products you design and bring in predictability of the deliverables of your team

  • Effectively prioritize complex workload, regularly communicate clear timelines, status updates and design requirements to internal customers at all levels, including senior management

  • Build excellence in design as a team of designers expands and evolves. If you're a system thinker who thinks big and designs for scalability, you would be perfect for this role

  • Perform audits on processes to obtain data on teams' efficiency, alignment on productivity and quality metrics

 What are we looking for?

  • More than 8 years of industry experience in design with 2+ years of experience in directly managing a small to mid-sized design team

  • Strong portfolio of innovative, customer-centric design work that demonstrates proficiency in interaction and visual design

  • Demonstrated history of acquiring user data (e.g., conducting usability studies, performing user research)

  • Adopts an iterative approach to problem solving

  • Capable of translating concepts into concrete representations in order to clarify ideas and promote collaboration based on shared understanding

  • Cross-team and cross-discipline communication skills and understanding of related business and technology processes

  • Fluency in best practices of User Interface Design, Information Architecture, and Interaction Design, practical knowledge of User-Centered Design processes and lifecycles

  • Ability to provide and effectively communicate strategic and tactical recommendations based on quantitative/qualitative data and optimal design practices

  • Experience delivering retail products and services for B2B/SAAS platforms

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